Frequently Asked Questions
Q: What is Prism Mist?
A: Prism Mist is a rechargeable electric spray bottle with dual nozzles, perfect for plant watering, cleaning, disinfection, and more.
Q: How long does the battery last?
A: A full charge lasts 3-4 hours of continuous use. Charging takes approximately 2 hours via USB.
Q: What colours are available?
A: Prism Mist comes in Lake Blue and Cherry Blossom Pink.
Q: Can I use it with disinfectants?
A: Yes! Prism Mist works with water, cleaning solutions, and alcohol-based disinfectants. Avoid corrosive chemicals.
Shipping & Delivery
Q: Where do you ship?
A: We ship pan-India with fast, secure delivery.
Q: How long does delivery take?
A: Most orders are delivered within 5-7 business days.
Q: Do you offer Cash on Delivery?
A: We are working on providing COD asap. Will enable this option to all out customers with more exiting products soon on out store.
Returns & Refunds
Q: What is your return policy?
A: We accept returns within 7 days of delivery if the product is unused and in original packaging.
Q: How do I return a product?
A: Email us at hello@prismspray.com with your order number and reason for return.
Product Care
Q: How do I clean Prism Mist?
A: Rinse with clean water after each use. Avoid dropping or exposing to extreme temperatures.
Q: Is it safe to use indoors?
A: Absolutely! It's designed for both indoor and outdoor use.
